CLIENT CHALLENGE An international retailer with over 8,000 stores in 32 countries needed to more effectively man- age their pipeline of new stores. That included the need to track every project for every store opening in each country, beginning with initial site assessments and ending with grand opening. The client previously used a global management software system, but it did not cover key as- pects of its real estate development process and, therefore, made decision-making difficult. Data was not easily accessible as it resided in each country’ s system and was then manually reported to headquarters. There was no practical way for executives to track progress or see what obstacles stood between initial site assessment and grand opening. Further, executives did not have clear visibi

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