© 2018 Greenway Health, LLC. All rights reserved. Cited trademarks or registered trademarks are the property of Greenway Health, LLC or its affiliates. Other product or company names are the property of their respective owners. Case study Partnering with an expert team to simplify, save, and increase profits Challenge Allergy, Asthma & Immunology Associates, Ltd., a practice with three locations in the Phoenix area, had staffing issues. “Internally, we had staff members who weren’t doing their jobs the way they should,” said Esther Raley, business administrator. To eliminate these staffing issues and streamline processes, the practice chose to downsize the back-office staff. Subsequently, however, the sole remaining biller couldn’t keep up with the practice’s high volume of rei

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