Case Study
PACT Organic finds new customers who don’t yet know they’re shopping for “change you can wear.”
Case Study: PACT Organic Offering super-soft clothes that are ethically produced and made of organic cotton, PACT Organic set out to change the apparel market for good. While they had tapped into a nice niche market and saw growth potential, they were dissatisfied with their early digital marketing and the performance of their e-commerce website. “One of the biggest problems was just understanding how we were going to grow,” says Patrick Bernard, senior digital manager. PACT Organic turned to award-winning digital agency Metric Theory, a Google Premier Partner, to help them address the situation in 2012. “At that time, there wasn’t a whole lot of search volume for products like organic clothing,” says Amanda Ferrante, Metric Theory’s vice president for customer success. “It w