Case Study

P&O Nedlloyd

P&O Nedlloyd

P&O Nedlloyd is one of the world's leading providers of point-to-point container shipping services. To support this core business, it also offers a range of value-added logistics services, from basic freight management to sophisticated supply chain management. In 2004, Philip Green joined PONL as the new CEO and he swiftly initiated a global staff survey which highlighted that although individuals were well trained in there own area of expertise, there was a lack of awareness and knowledge of other departments within the company. The challenge that PONL faced A basic induction package had existed since 1997, when P&O merged with Nedlloyd, which comprised of basic presentation slides and a reference book. P&O Nedlloyd’s (PONL) training department wished to create a

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