Case Study OUC improves outage reporting and communications with KUBRA Notifi® and Storm CenterTM 1 OUC - Case Study Client Profile The Orlando Utilities Commission (OUC) is Florida’s second-largest electricity and water provider that serves more than 245,000 customers. Established in 1923, OUC is committed to its community through sustainability, reliability, and customer focus. The utility has been honored four times as the most reliable electric utility in the Southeastern United States by PA Consulting Group. OUC has also been awarded the best drinking water in Florida by the American Water Works Association. Profile Overview KUBRA provides customer experience management solutions to some of the largest utility and government entities across North America. Our portfoli

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