Case Study KUBRA Storm CenterTM Provides Answers to 4.5 Million Texas Customers Without Power During Winter Storm 1 KUBRA - Case Study KUBRA Profile KUBRA provides customer experience management solutions to some of the largest utility and government entities across North America. Our portfolio includes omni-channel communications, preference management, secure payments, interactive mapping, artificial intelligence, and document composition. With more than 1.5 billion customer experiences annually, KUBRA services reach over 40% of households in the U.S. and Canada. KUBRA Product Deployed • Storm CenterTM Outage Map Overview In February 2021, a massive winter and ice storm swept across the Southern U.S., leaving more than 4.5 million people without power in T exas, and man

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