At a Glance: Situation: • Aging, insufficient legacy PBX had issues with reliability • High cost, low functionality • Inefficient operations made it more challenging for staff to engage with the community Solution: • MiCloud Connect with mobile application • Microsoft Outlook integration Results: • Over 10% cost savings • Increased productivity for staff while on-the-go • Intuitive user experience Summary Michigan community, Orion Township, sought a flexible, reliable communications solution to replace their failing legacy phone system. With MiCloud Connect, Orion Township has been able to simplify everyday operations and improve community engagement. Case Study: City Of Oakland CASE STUDY: ORION TOWNSHIPMitel | 2 Situation In Orion Township, the Supervisor’s Office is critic

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