NAI Welsh sought a reliable phone system to improve customer responsiveness and support a diverse and mobile workforce.
NAI Welsh sought a reliable phone system to improve customer responsiveness and support a diverse and mobile workforce.
2 PagesNew America International (NAI) depends on valuable information and quick, responsive customer service. With 300 offices in more than 180 real estate markets worldwide, NAI oversees a broad base of corporate and institutional real estate holdings. Globally, the company manages more than 23 million square feet of real estate space. Its 3400 professionals oversee regional, national, and international port- folios of properties and investment sales. As work hours increased and 24-hour demands of the real estate business became more complex, one of their affiliate partners — NAI Welsh — needed a reliable, flexible phone system that supported the way they did business and improved responsiveness to customers. NAI Welsh was sharing a phone system with another corporate tenant in the building. A
