Case Study
Apple Premium Resellers
Q . nomy Case Study: Apple Premium Resellers Page 1 Case Study: Apple Premium Resellers, January 2012 Overview Apple Premium Resellers (APRs), in numerous countries around the world, are operating their stores using the service model preferred by Apple owned stores: which means, having pre-scheduled appointments as the main option for receiving service and consulting. As a result, APR managers seek a complete solut