Oracle support maintenance was one of the largest expenditures in their budget - they began looking for third-party support alternatives.
Oracle support maintenance was one of the largest expenditures in their budget - they began looking for third-party support alternatives.
2 PagesW E N S CHALLENGE Oando faced significant industry challenges; foreign exchange volatility, lower oil prices, Niger Delta militancy, and the service industry shrinkage. To counter the challenges, Oando looked to their internal IT department to cut expenditures without affecting technology advancements. Since their Oracle support maintenance was one of the largest expenditures in their budget, Oando’s CIO began looking for third-party support alternatives. They have been increasingly dissatisfied with the quality of Oracle support and the high cost of both application and database support; annual premiums continued to climb significantly year over year. APPROACH Oando began investigating third-party support options and quickly realized key distinctions between what the vendor s
