W E N S CLIENT BACKGROUND NOTE: The customer wishes to remain anonymous Health Insurance Company (HIC) is a non-profit insurance company based in Colorado, where it is the state’s leading health benefits company. HIC provides its one million members with the convenience of local customer service backed by a national network of providers. In addition, HIC is a nonprofit company with a mission to improve health in Colorado. They invest more than half of what they earn back into the community and partner with state agencies and other local nonprofits to improve the health of Coloradans. CHALLENGE Health Insurance Company (HIC) runs a relatively large Oracle Database, with the total Oracle environment (including Middleware, OBIEE, WebLogic, and more) representing half their storage,

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