www.optymyze.com Copyright © 2015 Optymyze. All rights reserved. Challenges The company’s legacy system, which was unable to support the increasing variety of business models and compensation plans, was reduced to serving merely as a calculation engine. The inefficiencies in sales operations were reflected in an extremely poor staffing ratio of one administrative/IT resource to support only 40 salespeople. Reporting, data extraction, and sales assignment data processing were filled with manual touch points that led to recurring problems: • disputes due to incomplete or inaccurate assignments • long dispute resolution times—up to ten weeks • productivity-killing shadow accounting because of mistrust • difficulty making changes due to an inflexible system • lack of plan modeling cap

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