OPTIMIZED FOR EXCELLENCE An Incentive Compensation Management (ICM) Assessment Case Study of OpenText Corporation This case study follows OpenText as they partnered with Xactly Strategic Services to complete an Incentive Compensation Management (ICM) Assessment of their incentive program. COMPANY OVERVIEW OpenText Corporation is a Canadian company that develops and sells enterprise information management (EIM) software. OpenText is headquartered in Waterloo, Ontario, Canada, and is Canada’s largest software company as of 2014. OpenText employs 8,500 people worldwide, with a sales team of over 1,000 reps, and has revenues in excess of two billion dollars. OPENTEXT VARIABLE COMPENSATION PROGRAM OpenText initially implemented Xactly in 2011. During this implementation, OpenText’

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