Operators Aren’t Standing By How One Bank is Saving Tens of Millions of Dollars with Better Customer Service © 2015 [24]7 Inc. All Rights Reserved [24]7 Speech for IVR and [24]7 Assist for chat are now handling the majority of basic banking requests, enabling better engagement, delivering more customers, and providing huge savings. Seeking higher ground We've all heard the expression that operators are "standing by"

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