Case Study
Onset Computer Corporation
Onset Computer Corporation Onset’s HOBO data loggers have collected incredible amounts of data all around the world since 1981, from the coral reefs near Fiji, to the volcanoes in Italy. In all of those varied conditions, loggers must not just work correctly, but must provide the data to the owner in real time. The goal is to deliver the same level of service to their customers as they have come to expect from the quality of Onset’s data loggers. Onset selected Salesforce, as the CRM product of choice, integrating with the existing InforTM SyteLine ERP. The integration, called Inforce, combines ERP-managed customer information within Salesforce CRM data, creating a winning combination that gives their sales team a complete view of Onset’s customers. Onset’s team has worked wit