Daman Products Being in business for more than 30 years, the ultimate goal for Daman Products is to serve their customers better every day. While Daman found Infor SyteLine to be their ideal solution for the back-office, the users were missing a solid CRM component for their front-office. The sales process was mainly email-based and the existing CRM system was mostly used for storage purposes. It was slow, inflexible, and upgrades were complex and infrequent. Most importantly, instead of effectively supporting the sales team, it was causing a lot of overhead and inefficiencies. Daman realized there was a need for a complete solution to provide collaboration between Sales, Service, Distribution, Engineering, and Design Teams, without interfering with people’s daily activities. S

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