Case Study

[24]7 Agent Services Bolsters Vaccination Appointment Scheduling for Global Retailer

[24]7 Agent Services Bolsters Vaccination Appointment Scheduling for Global Retailer

Pages 2 Pages

What could be more gratifying than working to stop the continued spread of a global pandemic? This massive, global retailer—a household name whose pharmacies provide an extended reach into the US population, especially in rural communities—was instrumental in doing just that. In February 2021, as COVID-19 vaccines were becoming widely available, the logistics of administering the shots loomed as an overwhelming challenge.

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