Who We W orked With One of the world’s largest and most innovative aerospace manufacturers and service providers. WhA t the C oMPANY Needed The client was looking to take advantage Robotic Process Automation (RPA) technology to reduce costs, improve quality, increase productivity and reduce exposure to risk in their shared services center. With limited RPA experience, they turned to Genpact to help. ho W We heLPed Genpact suggested that RPA could lead to greater intelligent automation – and ultimately artificial intelligence (AI). So we first assessed the company’s processes and digital tools to determine its readiness for RPA. Then we designed and activated a center of excellence (CoE) and an RPA pilot program that would put the company on the runway. WhA t the C oMPANY Got Produc

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