A newly merged insurance company makes a giant digital leap
A newly merged insurance company makes a giant digital leap
4 PagesWHO WE WORKED WITH One of the world’s top property and casualty insurers, with more than $160 billion in assets and over 30,000 employees worldwide. WHAT THE COMPANY NEEDED A leap forward with a new digital operating model to improve billing and collection functions—and to free up cash flow. HOW WE HELPED With six integrated transformational pillars: intelligent automation and digitization; dynamic workflow; analytics and advanced visualization; outsourcing; operating model restructuring; and best-practices implementation. WHAT THE COMPANY GOT ? 50% reduction in total cost of ownership (TCO) over a five-year term ? More than 38% reduction in days sales outstanding (DSO) ? Better relations with brokers; happier, more productive workers; and advanced data visibility CASE STUDY A new
