Case Study Retail One of the world’s largest apparel retailers wanted to engage its workforce of young adults in stores. Connecting with the employees would strengthen the relationship between the workforce and the brand, improve the customer experience and impact business for the better. Challenge Improve the employee qualities needed to service customers, reinforce the brand and marketing messages and promote teamwork and collaboration within the company. Solution BI WORLDWIDE brought in its mobile technology platform RAVE ® — to connect with employees. Also available online, employees had access to give and receive recognition whenever and wherever it was deserved. Managers could access cards and points instantly to recognize their staff. Shopping for thousands of rewards could b

Join for free to read