One of the Largest Commercial Banks in Vietnam Automates Account Opening and Lending Processes with NewgenOverview Manual data entry Absence of a centralized repository for storing and managing documents The client is a leading bank in Vietnam with nearly 30 years of experience. The bank offers various products and services, including deposits, loan portfolios, internet and mobile banking, and e-commerce services. The bank was looking for a solution for streamlining its account opening, maintenance, and lending processes. Key Challenges Faced by the Bank Disconnected systems within the current IT landscape Legacy systems for report generation and managing emails Low visibility across processes Automating Account Opening and Lending Processes Using Newgen’s solutions for custo

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