1 Future. Ready. SM Case Study Powering the Future: Oncor Uses MDM Data to Boost Operations, Customer Satisfaction Since a T exas utility in the final stages of one of the largest, fastest and most advanced smart meter deployments in the U.S. synced its meter data management system (MDMS) and outage management system (OMS), it has been leveraging billions of pieces of interval data every day to improve outage management customer service. Oncor, the largest regulated transmission and distribution utility in Texas, has made inroads in leveraging AMI data and proving its value to utilities. It has demonstrated success in using AMI and MDMS in tandem with OMS to improve operational efficiency and the consumer experience. Smart Texas Oncor delivers power to some 3 million homes an

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