Case Study

Webscale achieves 100% customer satisfaction

Webscale achieves 100% customer satisfaction

Pages 3 Pages

Webscale used Sumo Logic's Multi-cloud observability and Infrastructure monitoring solutions to simplify the deployment, management, and maintenance of infrastructure across AWS, Google Cloud Platform, and Microsoft Azure. This solution reduced total case management time by 75%, improved customer satisfaction to 100%, and provided essential insights for proactive customer experience management and planning. By gaining real-time data insights, Webscale enhanced operational efficiency and provided a better digital experience for their e-commerce clients.

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