On-line Shopping Without Networks: Taobao Cloud Contact Center Project
On-line Shopping Without Networks: Taobao Cloud Contact Center Project
2 Pages88 On-line Shopping Without Networks: Taobao Cloud Contact Center Project Background Taobao is a Chinese website for on-line shopping, similar to eBay and Amazon. Taobao facilitates Business-to-Customer (B2C) and Consumer-to- Consumer (C2C) retail by providing a platform for businesses and individual entrepreneurs to open online retail stores. By the end of 2011, Taobao had 3.7 million registered users and 8 million different commodities a
