Unisys partnered with Omnicom Group to address their fragmented global IT landscape characterized by diverse systems across hundreds of offices, siloed processes, and legacy infrastructure hindering their cloud-first and digital services vision. By implementing a Next-Generation Service Desk with 24/7/365 global support, Unisys standardized IT service delivery, enhanced collaboration, and improved operational efficiency. This solution unified IT management, replaced legacy systems, and empowered Omnicom to offer integrated marketing solutions worldwide while accelerating their digital transformation and cloud adoption initiatives.

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