‘‘ Case Study Background: Omni Hotels & Resorts owns 60 convention and resort destinations in North America. It uses third- party HR software to process payroll and administer benefits for its 20,000 employees. At each property, an HR director, HR manager and occasionally a hiring coordinator, serve as an HR resource for employees. The Challenge: Acquiring new hotels and employees rapidly, Omni needed help with the complicated process of importing and exporting the payroll and benefits data of newly acquired employees. Part of that process included coding data correctly, enabling Omni to process payroll on time. Coding initiatives are complex, involving the identification of resources, project planning, and the assignment of programmers and coders. “It’s typically a long, d

Join for free to read