Oliver Wight Courses & Workshops January - December 2003 OLIVER WIGHT CASE STUDY SERIES S&OP Gives Caterpillar a Competitive Edge S&OP helps you get a good, accurate forecast number. The framework allows you to respond very quickly, which is pretty important from our standpoint. A quick response avoids or minimizes disruptions… and can yield more sales” Dale Roberts Manager, Sales & Operations Planning Caterpillar North American Commercial Divisi

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