Two Division-Wide Programs Over a Decade Enable Caterpillar Inc. To Repair Culture, Perfect Processes And Refine Operations
Two Division-Wide Programs Over a Decade Enable Caterpillar Inc. To Repair Culture, Perfect Processes And Refine Operations
6 PagesOliver Wight Courses & Workshops January - December 2003 OLIVER WIGHT CASE STUDY SERIES Two Division-Wide Programs Over a Decade Enable Caterpillar Inc. to Repair Culture, Perfect Processes and Refine Operations With Class A, we started to doggedly attack problems. We started to force ourselves to look in the mirror to say, ‘Hey there’s a piece of bad data. Here’s a problem,’ instead of just shuffling it to the side and saying ‘we’ve got other mo
