Oi leveraged Elastic Observability to achieve 100% monitoring coverage of its business‑critical systems and cut deployment time by 75%. Elastic unified logs, metrics, and traces across Oi’s complex telecommunications infrastructure, replacing fragmented legacy monitoring with a single, real‑time observability platform. This enabled faster anomaly detection, quicker troubleshooting, and proactive issue resolution before services were impacted. By consolidating monitoring and streamlining workflows, Elastic helped Oi maintain high service quality for millions of customers while accelerating its digital transformation and reducing operational overhead.

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