Italy’s leading gas distribution company uses Elastic Observability to achieve 99% uptime for its IT infrastructure while monitoring the connectivity of millions of smart meters. Elastic streamlines real‑time data collection, speeds up incident detection, and reduces mean time to resolve (MTTR), helping the utility maintain reliable network performance and meet regulatory requirements. By centralizing logs and metrics, Elastic enables proactive maintenance and accurate reporting of consumption data to gas sales companies, ensuring both service continuity and compliance across the national distribution network.

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