Overview The Office of Physical Plant (OPP) is a “sup - port business,” which exists in order to enable The Pennsylvania State University to accom- plish its threefold mission of teaching, research, and service. The OPP uses GroupWise as its enterprise email platform, which has two post offices and 1,400 users between them. Challenge A key role for the IT department is prevent- ing data loss and providing system recovery in disaster situations. Initially, the department did this by creating a backup using a third-party, snapshot style solution. While this did the job, backups took more than 24 hours and were very time and labor-intensive. This is typical of third-party solutions with mailboxes of this size—they can be extremely difficult to back up. In order to save time, mone

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