Overview The Office of Physical Plant (OPP) is a “support business,” which exists in order to enable The Pennsylvania State University to accomplish its threefold mission of teaching, research, and service. The OPP uses GroupWise as its enterprise email platform, which has two post offices and 1,400 users between them. Challenge A key role for the IT department is preventing data loss and providing system recovery in di- saster situations. Initially, the department did this by creating a backup using a third-party, snapshot style solution. While this did the job, backups took more than 24 hours and were very time and labor-intensive. This is typical of third-party solutions with mailboxes of this size—they can be extremely difficult to back up. In order to save time, money,

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