SUCCESS STORY ENTERPRISE INFORMATION MANAGEMENT INDUSTRY Internet retail CUSTOMER Ocado CHALLENGES • Unique cost structure and supply chain • Need for reliable, outsourced support SOLUTION • OpenText ™ B2B Managed Services BENEFITS • Accelerated digitization of supply chain • Robust e-commerce infrastructure • Superior customer service • Increased competitiveness Ocado Delivers the Goods with New Online Grocery Service Outsourcing e-commerce t

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