Case Study

Northwestern Mutual Nexidia Analytics Enables Data-Driven Improvements to Enhance the Client Experience

Northwestern Mutual Nexidia Analytics Enables Data-Driven Improvements to Enhance the Client Experience

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About northwestern mutu Al On The n ice S OluTi On “nexidia Analytics is helping drive the transformation from manual tallying and estimates to statistically valid samples and robust data.” Chris mcFadin, Call Analytics & Insights Consultant, northwestern mutual Northwestern Mutual is a financial services company providing life, disability income and long-term care insurance, annuities, brokerage and investment advisory services (such as for wealth and asset income protection, and education, retirement, estate and business planning), trust services, and discretionary portfolio management solutions. The mutual company, founded in 1859 in Wisconsin, has 4.5 million clients, served by more than 6,400 financial advisors at more than 300 offices across the United States. Northwestern

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