Northwell Health Reaching Frontline Healthcare Employees with MobileThe Situation Prior to launching the “myNorthwell” employee app, Northwell Health utilized a myriad of tools to communicate with its diverse workforce. Each served a distinct and important purpose but came with its share of challenges. For example: • Email: While all employees are provided with a Northwell email address, most are front-line workers who are on their feet throughout the day and night, and only periodically are able to access email via a desktop computer. • Employee Intranet: The company recently overhauled its Sharepoint intranet – a massive and expensive undertaking. However, given the complexity of the intranet, with the information and tools not yet mobile-accessible, and sitting behind the organiz

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