This case study describes how Norfolk Southern modernized its asset-intensive rail operations using Spotfire and TIBCO integration. The railroad needed real-time visibility into railcars, locomotives, crews, and shipments to meet growing customer expectations. By centralizing data feeds and standardizing business rules, the company reduced time to market by 25% and improved intermodal terminal efficiency. Spotfire enabled near-real-time analytics, predictive planning, and improved asset utilization. Customers gained accurate shipment tracking and proactive alerts, while Norfolk Southern reduced contractor costs, increased capacity, and laid the foundation for predictive analytics across its 20,000-mile rail network.

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