This case study shows how Keysight Technologies modernized analytics to better manage massive volumes of customer, product, and quality data. Legacy systems struggled with slow load times and inflexible reporting, limiting productivity and insight. By implementing Spotfire alongside Snowflake, Keysight reduced data load times from hours to seconds and enabled self-service analytics across the organization. Teams gained the ability to analyze product reliability, customer usage patterns, repairs, and calibrations at granular levels. These insights helped Keysight identify root causes of failures, improve product reliability, design targeted trade-in programs, and ultimately enhance customer satisfaction and service outcomes.

Join for free to read