energage.com pg. 1 Nonprofit Builds Employee Engagement to Enhance Recruiting and Satisfaction Successful programs at Seneca Family of Agencies (Seneca) depend on engaged employees who feel a sense of purpose and team. As growth strained existing employee feedback mechanisms, CEO Ken Berrick turned to Energage for a more efficient and effective method of capturing the employee feedback data needed for continuous quality improvement. Applying the insights gained from an initial survey in 2015, Seneca implemented a two- tiered strategy to boost employee engagement and leadership confidence scores well above industry norms one year later. “ Identifying the issue of variance in satisfaction with first and second- tier supervisors allowed us to provide support and training to those ind

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