NIB Case Study © CustomerGauge / Directness 2012 - 030512 5/2012 Case Study: nib health funds nib health funds is one of Australia’s fastest growing health funds, providing health cover to more than 850,000 people nationwide. Established in 1952, the Hunter-based company has achieved significant market growth in recent years, expanding its footprint into Victoria, Queensland, and more recently Western Australia, to become the countr

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