About the Client NewLaw Solicitors is one of the UK's most innovative and rapidly-growing law firms, specializing in all areas of personal injury law—from whiplash claims to catastrophic injury cases, welfare, wills, trusts, Court of Protection, probate, and more. They have over 450 employees, operating across the UK, with headquarters in Cardiff. The law firm's case and practice management systems wasn't geared up to deal with a government driven new process which needed a solution which could efficiently process high volumes of claims, while ensuring lower costs for the company. As a result, NewLaw was seeking a modern system, featuring self-service capabilities for applicants, easy integration with industry applications, and a robust, rule-based system to enable straight-through

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