Home

Case Study

Newcastle University IT Service

Newcastle University IT Service

Axelos
Pages 9 Pages

AXELOS.com Case Study February 2015 Newcastle University IT Service Sharon MossmanContents Introduction 3 Adopting ITIL 4 ITIL’s Continuing Use 7 What are your recommended Best Practices? 8 About AXELOS 9 Trade marks and statements 9Newcastle University IT Service 3 Introduction Since April 2011, Sharon Mossman has been the Service Process Manager in the IT Service at Newcastle University. The IT department consists of around 160 staff, ser

Join for free to read

Related Solution Sets

Colleges and Universities

You Might Also Like


Newcastle University
Case Study Newcastle University
CriticalArc

Newcastle University
Case Study Newcastle University
A10 Networks

Newcastle University
Case Study Newcastle University
PHS DataSolutions

Newcastle University
Case Study Newcastle University
Dextra Group

More from Axelos


Ohio State University Service Operations
Case Study Ohio State University Service Operations
Axelos

Managing successful change: IT service transformation at HMRC
Case Study Managing successful change: IT service transformation at HMRC
Axelos

Building a service portfolio
Case Study Building a service portfolio
Axelos

Intrinsic Service Operations Centre
Case Study Intrinsic Service Operations Centre
Axelos
© 2025 Contentree.  All Rights Reserved   |   Privacy and Cookies   |   Legal   |   Do not sell my info