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Intrinsic Service Operations Centre

Intrinsic Service Operations Centre

Axelos
Pages 10 Pages

Intrinsic Service Operations Centre John Wallworth AXELOS.com Case Study July 2016Contents Introduction 3 Adopting and adapting ITIL 4 Could you give more detail around your adoption of ITIL? 5 Continual service improvement 7 What are your recommended Best Practices? 8 About Intrinsic 9 About AXELOS 10 Trade marks and statements 10Intrinsic Service Operations Centre 3 1 Introduction My name is John Wallworth. I work

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