NetApp Achieves Greater Customer Satisfaction with Khoros CASE STUDYWant to learn more? Visit us at Khoros.com or email us at questions@khoros.com Community Program Manager, NetApp Terri Peluso Our Khoros-powered community has continued to grow and exceed all baseline metrics, including its newest key engagement metric, the number of kudos, which is a strong indicator of the customer’s overall satisfaction with content.Executive summary Want to learn more? Visit us at Khoros.com or email us at questions@khoros.com NetApp, a leader in enterprise storage and data management, is a pioneer in online communities. They launched an online community years ago to support their customers from all around the world. The original goal of their community was to build a digital experience

Join for free to read