SUCCESS STORY Navy Pier Industry • Recreation Solution • OpenText TM CX-E Voice Services • OpenText Optimize Managed Services Partner • Morgan Birge & Associates Partner support • Morgan Birgé and Associates delivers integrated voice and data networking solutions through a consultative approach Navy Pier digitally transforms communications Chicago’s premiere entertainment and expo center improves customer experiences, enhances employee mobility with OpenText TM CX-E Voice. “CX-E was the perfect fit, blending sophisticated Call Processing, Speech-Enabled Automated Attendant and Directories.” Chuck Sansone Director of IT Navy Pier Results Directed inbound queries via intelligent call routing Improved experience for visitors with voice-driven call processing Boosted employee eff

Join for free to read