Case Study

Navy Federal Credit Union Sees Member Experience in Real Time

Navy Federal Credit Union Sees Member Experience in Real Time

Pages 4 Pages

Navy Federal Credit Union, serving 14 million members including military and veterans, enhanced its digital observability by partnering with Akamai’s TrafficPeak. Facing visibility gaps caused by disparate monitoring tools, Akamai enabled Navy Federal to gain real-time, unified insights across its digital services. This improved operational awareness supports best-in-class banking experiences both online and in-branch, empowering the credit union to deliver seamless, secure, and efficient service to its expanding digital membership base.

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