Case Study

Neighbors Federal Credit Union

Neighbors Federal Credit Union

Pages 3 Pages

Case Study Improved fraud detection. Neighbors Federal Credit Union catches a $144,000 check kiting case using Verafin. Business Challenge As one of Louisiana’s largest credit unions, Neighbors Federal Credit Union (Neighbors FCU) was confronted with a common challenge faced by financial institutions today: How to effectively monitor member transactions for fraud and suspicious activity using the institution’s limited existing resources. Neighbors FCU is a cash-intensive institution that experiences high volumes of transactions and account activity. With two recent branch openings and plans to open an additional branch, Chrissy Viso, vice president of compliance and Bank Secrecy Act officer, knew she needed to automate the institution’s anti-fraud and anti-money laundering (AML)

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