Case Study
National Savings and Investments (NS&I)
Case Study: National Savings and Investments (NS&I) Business Goals Reduce printed mail output by 50% within 7 years Improve customer communication via multichannel delivery & personalization Centralize document creation & production on a single platform Ensure compliance with KPIs for notification delivery Functional Requirements Separate the generation of core content from formatting & delivery by specific media/channel Enable customer preferences for documents/communications Flexible workflow incorporating customer communication preferences & rulesPapyrus Products at NS&I Papyrus Designer Package Papyrus Client/ext. Papyrus WebRepository Papyrus DocEXEC/PDF, Papyrus PDF/in Papyrus WebArchive Papyrus Server for PCL, IPDS and E-mail Papyrus Adapter/HTTPs & LDAP; Typemanager/DB Papyrus Post