CASE STUDY OKI Europe OKI Europe needed a modern, customizable, enterprise solution that could streamline its complex expense management processes across EMEA. The Challenge OKI Europe is a leader in business technology; however, its expense management process was unable to meet the needs of a modern enterprise. Lacking a central system, OKI Europe’s offices across the EMEA region managed travel expenses with varying policies and systems (mostly manual), and had more than 250 GL codes in use. Because of this, it was impossible to centrally manage and accurately analyze spend data for the EMEA organization, and travel expense reimbursement typically took three weeks or more. We felt that Chrome River was a modern global enterprise solution with the relevant experience to address

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