Case Study

Multi-Line Sports & Entertainment Company Sees 31% Increase in Closed-Won Opportunities

Multi-Line Sports & Entertainment Company Sees 31% Increase in Closed-Won Opportunities

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“Our teams watch the game film to improve on the court and the ice. When sales reps and managers heard their own tape, their calls got better overnight and it transformed our culture.” Case Study Multi-Line Sports & Entertainment Company Sees 31% Increase in Closed-Won Opportunities www.execvision.io The Mandate Leadership at Madison Square Garden (MSG) needed to create consistency and accountability amongst their teams to drive sales performance. The Challenges MSG’s sales leaders knew there were gaps between how the reps ran their calls and the ideal call structure, which hindered their success. Top performers were averaging 2-3 meetings per week while the B-players were often getting 0. It was clear their reps needed coaching, but the existing call recording software ma

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