Multi-Level Marketing for a leading Airline group
Multi-Level Marketing for a leading Airline group
2 Pages© Zensar Technologies . © Zensar Technologies Tools and Technologies: ? MS Dynamics CRM 2011 On Premise ? C# .Net, WCF, Windows Services, SQL Server 2012, Team Foundation Server, Visual Studio ? MVC, Web API, Mobility ? SSRS, SSIS ? SharePoint 2010, Exchange 2010 Business Challenges • Serving Incident request received through multiple channels from multicultural customers across the globe • Real-time and scheduled Business insight for quick decision making and planning • On Premise infrastructure management and monitoring and performance improvement • Achieving faster response and resolution time per Incident through Unified and Integrated system Technical Challenges • Multichannel Integration f
